Emotional Intelligence

Some things to stand out right now:

• Maturity is widening the gap between impulse and action.
• Positive outlook
• Embracing a growth mindset in yourself and others.

Raw notes

Four domains, twelve competencies.

Self-awareness

The ability to understand your feelings and how they shape your perceptions, thoughts, and impulse to act.

• Emotional self-awareness
  • Emotion directs attention.
  • Maturity is widening the gap between impulse and action.

Self-management

The ability to regulate and control your emotions, thoughts, and behaviours.

• Emotional balance (self-control)
  • Learn to handle upsetting emotions so they don’t disrupt your focus.
• Positive outlook
  • Trying to see the bright side of things no matter what happens.
• Adaptability
  • Embracing a growth mindset in yourself and others.
• Achievement orientation
  • Staying focused on your goals despite distractions.

Social awareness

The ability to gauge your environment and understand the emotions, needs, and perspectives of others.

• Empathy
  1. Cognitive empathy. Understanding someone else’s perspective.
  2. Emotional empathy. Understanding someone else’s feelings.
  3. Caring. Empathic concern.
• Organisational awareness

Relationship management

The ability to effectively build relationships, communicate, and work with others.

• Influence
• Coach and mentor
• Conflict management
• Inspirational leadership

Notes from Daniel Goleman: The 4 domains of emotional intelligence

Added 2024-12-14.